LA Unified Superintendent Ramon Cortines told the school board today that the beleaguered MiSiS program will need at least another year of remediation before it functions properly. “The MiSiS project isn’t going to be a quick fix,” he said, as if that came as much of a surprise. “It’s estimated that it will take a...

LA Unified Superintendent Ramon Cortines told board members today that Microsoft has agreed to provide additional help, including “two top executives,” to aid the district’s efforts in resolving problems with the MiSiS data tracking system. The decision arose out of a request for help the district made to Microsoft last week. The first wave, 16 people,...

After Tuesday’s two-hour MiSiS meltdown, Superintendent Ramon Cortines called for Microsoft to send in the cavalry and the Seattle-based company responded by sending a total of one — count ’em, one — expert to help with the glitch-plagued student data program serving 650,000 students. The system crashed when too many teachers logged on to update...